Umbrella Labs privacy policy
This privacy policy explains what information Umbrella Labs collects when you visit umbrellalabsus.com or place an order, how we use it and the choices you have. If anything here is unclear, email us at sales@umbrellalabsus.com.
Information Umbrella Labs collects
When you place an order or create an account, we collect the details needed to process it: your name, billing and shipping address, email address, phone number and the products you order. Payment card details are handled by our payment provider, not stored by us.
When you browse the site, we collect basic technical information such as your IP address, browser type and the pages you visit. The store also uses cookies to keep items in your cart, keep you signed in and remember your preferences.
How we use your information
- To process, ship and support your orders
- To run your account and show your order history
- To answer questions you send us
- To keep the site secure and prevent fraud
- To understand how the site is used so we can improve it
We don’t sell your personal information.
Who we share it with
We share information only with the services that help us run the store, such as payment processors, shipping carriers and our hosting provider, and only as much as they need to do their job. We may also share information if the law requires it.
Cookies
Cookies are small files stored by your browser. Some are needed for the cart and checkout to work. You can block or delete cookies in your browser settings, but parts of the store may stop working if you do.
How long we keep it
We keep order records for as long as we need them for accounting, tax and legal reasons. Account details stay until you ask us to close your account.
Your choices and rights
You can view and update most of your details in My account. You can also ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it, subject to the records we have to keep by law. Email sales@umbrellalabsus.com to make a request.
Security
The site uses an encrypted connection (HTTPS), and access to customer data is limited to the people and services that need it. No system is perfectly secure, so please use a strong password for your account.
Changes to this policy
We may update this policy from time to time. The current version is always on this page. Please also read our terms and conditions, which cover the use of Umbrella Labs products.
Questions about this privacy policy can go to sales@umbrellalabsus.com. You can return to the Umbrella Labs shop at any time.